Returns & Exchanges
At ACD GALLERY, we strive for complete satisfaction with every purchase; however, if you are not entirely happy with your order, we accept returns on unworn, tagged items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.